privacy policy

Last updated: Jan 28, 2026

At osterlo, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from osterlo.com.

Information We Collect

When you visit our site or place an order, we may collect the following information:

Personal Information You Provide

- Name

- Email address

- Shipping and billing address

- Payment information (processed securely by third-party providers)

- Order details and purchase history

Automatically Collected Information

- IP address

- Browser type and device information

- Pages viewed and interactions on our site

- Cookies and similar tracking technologies

How We Use Your Information

We use your information to:

- Process and fulfill orders

- Communicate with you about your purchase

Provide customer support

- Improve our website and product offerings

- Send updates, promotions, or marketing communications (you may opt out at any time)

- Prevent fraud and ensure site security

Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties only as necessary to operate our business, including:

- Payment processors

- Shipping and fulfillment partners

- Email and analytics services

- Ecommerce platform providers (such as Shopify)

These partners are required to handle your data securely and only for the intended purpose.

Cookies & Tracking Technologies

We use cookies to improve your browsing experience and understand how our site is used. Cookies help us:

- Remember your preferences

- Analyze site traffic

- Improve performance and usability

You can disable cookies through your browser settings, though some site features may not function properly.

Email & Marketing Communications

If you choose to receive emails from us, you may unsubscribe at any time by clicking the link at the bottom of our emails or contacting us directly.

We respect your inbox and aim to keep communication thoughtful and relevant.

Data Security

We take reasonable measures to protect your personal information. All payment transactions are processed through secure, encrypted systems. While no method of transmission is 100% secure, we work to safeguard your data using industry-standard practices.